The following articles are part of the Microsoft product support knowledge base:
243756 HOWTO: Use Encrypting File System (EFS) with IIS
222022 Disabling EFS for All Computers in a Windows 2000-Based Domain
223338 Using a Certificate Authority for the Encrypting File Service
241201 How to Back Up Your Encrypting File System Private Key
242296 How to Restore an EFS Private Key for Encrypted Data Recovery
243026 Using Efsinfo.exe to Determine Information About Encrypted Files
243035 How to Disable/Enable EFS on a Standalone Windows 2000 Computer
255742 Methods for Recovering Encrypted Data Files
259732 EFS Recovery Agent Cannot Export Private Keys
264178 Description of the Windows 2000 Resource Kit Security Tools
272412 Error Message "Access Denied" When Starting a Program
273856 Third-Party Certificate Authority Support for EFS
230520 How to Encrypt Data Using EFS in Windows 2000
222054 Encrypting Files in Windows 2000
221997 Cannot Gain Access to Previously Encrypted Files on Windows 2000
227825 Backup Tool Backs Up Files to Which You Do Not Have Read Access
227369 Default Behavior for Group Policy Extensions with Slow Link
230490 The Encrypted Data Recovery Policy for Encrypting File System
243850 Cannot Gain Access to Microsoft Encrypted File Systems
250581 Windows 2000 Keywords for Searching the Microsoft Knowledge Base
256168 Cannot Open Encrypted Files with Multiple Windows Installations
257705 How to Reinitialize the EDRP on a Workgroup Computer
216899 Best Practice Methods for Windows 2000 Domain Controller Setup
223093 Encrypted Files Cannot Be Compressed
223178 Transferring Encrypted Files That Need to Be Recovered
223316 Best Practices for Encrypting File System
223448 Cannot Use Shared Encrypted Files in Windows 2000
245044 "Warning: The Restore Destination Device..." During Restore
250494 "Access Is Denied" Error Message Appears w/ Correct Permissions
254156 Encrypted Files Made Available Offline Not Encrypted on Client
255554 Selecting Encrypted File Over Network Hangs Client Window
264064 "Access is Denied" When Encrypting/Decrypting Files or Folders
263419 Software Inventory on Encrypted Vol Degrades Performance
269397 Logon Process Hangs After Encrypting Files on Windows 2000
272279 How to Troubleshoot FRS and DFS